Refund & Replacement Policy

Refund & Replacement Policy

Thank you for choosing Wave Byte. We are dedicated to delivering a reliable and high-quality service experience. This Replacement Policy outlines the terms and conditions under which you may request a product replacement. By purchasing through Wave Byte or any of its partner stores, you acknowledge and agree to the terms stated herein.

1. Replacement Eligibility

1.1 Product Condition

Wave Byte guarantees that all products are shipped in their original condition. If you receive a product that is incorrect, defective, damaged, or broken upon delivery, you may be eligible for a free replacement, subject to the conditions of this policy.

1.2 Reporting Period

To be eligible for a replacement, you must report the issue to our customer support team within 24 to 48 hours from the time of delivery. Any requests received after this window will not be considered for replacement.